Privacy Policy

This summary provides a high-level overview of our privacy practices. It does not replace the full Privacy Policy.

What information do we collect?

We collect information you provide directly to us, including name, email address, account credentials, professional experience, employment history, education, skills, certifications, résumés, cover letters, job descriptions, career goals, application tracking information, communications with Villioo, payment information (processed by third-party payment providers), and other information you choose to provide. We also collect certain technical information automatically, including browser information, device information, IP address, usage analytics, cookies, and similar technologies.

How do we use your information?

We use your information to provide Villioo Services, generate Career Intelligence insights, personalize recommendations, improve résumé compatibility analyses, generate AI-powered career recommendations, provide application tracking, improve our products, secure our platform, prevent fraud, respond to support requests, and comply with applicable laws.

Does Villioo make hiring decisions?

No. Villioo does not recruit candidates, make hiring decisions, determine interview eligibility, or guarantee employment outcomes. Our AI-powered features provide informational and decision-support recommendations only. Hiring decisions are made solely by employers.

Does Villioo sell personal information?

Villioo does not sell personal information in exchange for monetary compensation. Depending on applicable law, certain data sharing with service providers or advertising partners may be considered "sharing" under specific privacy statutes. Users may exercise applicable opt-out rights where required by law.

Do we use Artificial Intelligence?

Yes. Villioo uses artificial intelligence to help generate career insights, résumé recommendations, application analyses, opportunity evaluations, and personalized guidance. AI-generated recommendations are intended to assist users and should not be considered professional employment, legal, financial, or human resources advice. Users remain responsible for reviewing all AI-generated content before relying on it.

Do we share information?

We may share information with carefully selected service providers that help us operate our platform, including providers that perform services such as cloud hosting, authentication, analytics, payment processing, customer support, email delivery, security monitoring, and artificial intelligence processing. These providers are contractually obligated to protect your information and may only use it to provide services on our behalf. We may also disclose information when required by law or in connection with a merger, acquisition, financing, or sale of assets.

How do we protect your information?

We implement administrative, technical, and organizational safeguards designed to protect your personal information. While we strive to maintain strong security practices, no method of electronic transmission or storage can be guaranteed to be completely secure.

What rights do you have?

Depending on where you live, you may have rights to access your personal information, correct inaccurate information, delete personal information, obtain a copy of your information, restrict or object to certain processing, withdraw consent, opt out of certain advertising activities, and appeal privacy decisions where required by law. Instructions for exercising these rights are provided later in this Privacy Policy.

This Privacy Policy applies to all information collected by Villioo through the Villioo website, mobile applications (when available), Career Intelligence Platform, user dashboards, AI-powered career tools, resume analysis features, application tracking features, customer support communications, marketing communications, future coaching services, future community features, and any other products or services that link to this Privacy Policy.

This Privacy Policy does not apply to third-party websites, services, employers, recruiters, career coaches, or other organizations that may be linked through our Services. We encourage you to review the privacy policies of those third parties before providing personal information.

For purposes of this Privacy Policy:

• Account means your registered Villioo account.
• Career Data means professional information you provide, including employment history, education, skills, certifications, career goals, resumes, cover letters, portfolios, job descriptions, interview notes, application history, and related career documents.
• Personal Information means information that identifies, relates to, describes, or can reasonably be linked to an individual.
• Sensitive Personal Information has the meaning assigned under applicable privacy laws.
• Services means all Villioo websites, applications, software, APIs, and related services.
• User, "you," or "your" means any person using the Services.
• AI Features means Villioo's artificial intelligence-powered capabilities, including but not limited to CareerPulse™, ATS Genome™, HiringLens™, ResumeAdapt™, Resume Simulator™, OpportunityScore™, Application Command Center™, RecoveryPath™, and future AI-enabled products.

The information we collect depends on how you use Villioo. We collect information in four primary ways: information you provide directly, information collected automatically, information generated while you use the Services, and information received from authorized third-party integrations.

A. Information You Provide Directly

When you create an account, use Villioo, or communicate with us, you may provide:

Account Information

• Full name
• Email address
• Password (stored in encrypted form where applicable)
• Username
• Profile photo (optional)
• Contact preferences

Career Information

Villioo is designed to help users manage and improve their careers. Accordingly, you may choose to provide:

• Resume(s), cover letters, and professional summaries
• Employment history, education history, certifications, and licenses
• Skills, technical skills, languages, professional achievements, awards, publications, projects, volunteer experience, and military service
• Career interests, career goals, salary expectations (optional), preferred work arrangements, and geographic preferences
• Portfolio links, LinkedIn profile URL, personal website, GitHub or similar professional profiles

You decide what Career Data you upload or submit.

Job Search Information

You may also provide:

• Job descriptions, target companies, saved opportunities, applications submitted, interview progress, offer information, recruiter interactions, networking activities, and career notes.

This information helps Villioo personalize recommendations and organize your career journey.

Communications

When you contact Villioo, participate in surveys, request support, or communicate with us, we may collect emails, support tickets, feedback, survey responses, chat messages, and other communications.

Payment Information

If you purchase a subscription, payment information is processed by our third-party payment processor. Villioo does not store complete payment card numbers. We may receive limited payment information such as subscription status, payment confirmation, billing address, invoice information, and transaction identifiers.

When you access the Services, certain information is collected automatically. This may include:

Device Information

• Device type, operating system, browser type, browser version, screen resolution, device identifiers, and language settings.

Usage Information

We collect information regarding how you interact with Villioo, including pages viewed, features used, buttons clicked, search queries, time spent using features, navigation patterns, error reports, and performance metrics. This helps us improve usability and platform performance.

Log Information

Our servers may automatically record IP address, access dates and times, authentication events, device identifiers, crash logs, browser information, referring URLs, and system diagnostics.

Cookies and Similar Technologies

Villioo uses cookies and similar technologies to keep users signed in, remember preferences, improve performance, analyze platform usage, measure product adoption, maintain security, and personalize the user experience. Users may manage cookie preferences through browser settings or available cookie preference tools.

Career Data is central to the Services Villioo provides. Depending on how you use the platform, Career Data may include resumes, cover letters, job descriptions, skills, employment history, education, certifications, professional accomplishments, career goals, application history, interview progress, resume versions, AI-generated recommendations, career readiness scores, opportunity evaluations, and personalized action plans. Career Data is used only to provide and improve Villioo's Services as described in this Privacy Policy.

Villioo uses artificial intelligence to help users make more informed career decisions. Our AI-powered features may analyze Career Data you choose to provide in order to generate personalized recommendations and insights. Depending on the features you use, AI processing may include resume analysis, keyword identification, skills extraction, resume compatibility analysis, career readiness assessments, application strategy recommendations, opportunity evaluations, personalized career roadmaps, suggested resume improvements, interview preparation guidance, and career trend insights.

AI-generated recommendations are intended to support—not replace—your own judgment. Villioo's AI features do not make hiring decisions, determine interview eligibility, communicate with employers on your behalf unless you explicitly authorize such functionality in a future feature, or guarantee interviews, offers, promotions, or employment outcomes. Because AI systems can occasionally produce inaccurate or incomplete results, users should independently review AI-generated content before relying on it. Villioo continuously works to improve the quality, relevance, fairness, and transparency of its AI-powered features.

Villioo uses your information only for legitimate business purposes related to providing, improving, securing, and operating our Services. Depending on how you interact with the Services, we may use your information to:

Provide the Services

We use your information to create and manage your account, authenticate your identity, provide access to Career Intelligence tools, generate personalized career insights, store your resumes and career documents, organize application tracking, deliver AI-powered recommendations, save your preferences, and synchronize your information across devices.

Deliver Career Intelligence

Villioo's primary purpose is helping professionals make better career decisions. We may analyze information you provide to generate CareerPulse™ insights, produce ATS Genome™ analyses, create HiringLens™ recommendations, generate ResumeAdapt™ suggestions, power Resume Simulator™, calculate OpportunityScore™ evaluations, organize your Application Command Center™, and build personalized RecoveryPath™ recommendations. These analyses are intended solely to support your career decision-making.

Improve the Platform

We continuously improve Villioo by analyzing how users interact with our Services. Examples include improving AI recommendations, enhancing résumé analysis, identifying product issues, improving navigation, optimizing performance, developing new features, measuring feature adoption, and conducting internal research and testing. Whenever practical, we use aggregated or de-identified information for these purposes.

Customer Support

We use information to respond to questions, resolve technical issues, investigate bugs, verify accounts, provide customer support, and improve customer experience.

Communications

We may send account notifications, security alerts, password reset emails, billing notifications, product updates, service announcements, and marketing communications (where permitted). You may unsubscribe from marketing emails at any time. Service-related communications cannot be opted out of while your account remains active because they are necessary to operate the Services.

Security & Fraud Prevention

We use information to detect unauthorized access, prevent fraud, investigate suspicious activity, protect user accounts, enforce our Terms of Service, monitor platform integrity, and maintain system security.

Legal Compliance

We may process information to comply with legal obligations, respond to lawful requests, protect our legal rights, resolve disputes, enforce agreements, and meet regulatory requirements.

Where required by applicable law, Villioo processes personal information only when a lawful basis exists. Depending on your location, these legal bases may include:

Performance of a Contract

We process information because it is necessary to provide the Services you requested, including creating your account, providing AI-powered career insights, managing subscriptions, delivering platform functionality, and providing customer support.

Legitimate Interests

We may process information where necessary for our legitimate business interests, including improving our platform, enhancing security, preventing fraud, developing new features, measuring platform performance, understanding product usage, improving AI systems, and maintaining platform reliability. We balance these interests against your privacy rights before relying on this legal basis.

Consent

Certain processing activities rely on your consent. Examples include marketing communications, optional cookies, future community participation, future coaching services, and certain AI features that require additional permissions. You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

Legal Obligations

Villioo may process information when necessary to comply with applicable laws, respond to court orders, cooperate with law enforcement, meet tax obligations, protect public safety, and resolve legal disputes.

Protection of Vital Interests

In limited circumstances, we may process information where necessary to protect the vital interests of an individual or another person.

Villioo uses cookies and similar technologies to improve the functionality, security, and performance of our Services. These technologies help us remember user preferences, maintain authenticated sessions, improve platform performance, understand product usage, measure feature adoption, detect fraud, secure accounts, analyze traffic, and personalize the user experience. Where required by law, users will have the ability to manage cookie preferences through a consent banner or similar mechanism. Disabling cookies may affect certain features or functionality of the Services. For more information, please review our Cookie Policy.

Villioo may allow you to register for or log in to the Services using third-party identity providers, such as Google OAuth. When you choose to authenticate through a social login provider, we may collect information that you have authorized that provider to share with us, which may include your name, email address, and profile information. Your interactions with social login providers are governed by their respective privacy policies and terms of service.

Villioo may integrate with third-party services. Examples may include identity providers, payment providers, cloud storage providers, AI service providers, calendar integrations, productivity platforms, professional networking services, and email services. Your interactions with third-party services are governed by their respective privacy policies. Villioo is not responsible for the privacy practices of third-party websites or services.

If you purchase a subscription or other paid Services, your payment information is processed by our third-party payment processors. Villioo does not store complete payment card numbers. We may receive limited payment information such as subscription status, payment confirmation, billing address, invoice information, and transaction identifiers. Payment processors are contractually obligated to protect your information and may only use it to process payments on our behalf.

Villioo does not sell your personal information for monetary compensation. We share information only in the circumstances described below.

Service Providers

We work with carefully selected vendors who help operate our platform. These providers may perform services including cloud hosting, authentication, payment processing, customer support, analytics, email delivery, AI processing, security monitoring, error reporting, infrastructure management, and data storage. These providers receive only the information necessary to perform their services and are contractually required to protect your information.

Business Transactions

If Villioo is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or corporate reorganization, your information may be transferred as part of that transaction, subject to applicable law.

Legal Requirements

We may disclose information if we reasonably believe disclosure is necessary to comply with applicable law, respond to legal process, protect user safety, investigate fraud, protect Villioo's rights, enforce agreements, or respond to government requests.

With Your Permission

We may share information when you direct or authorize us to do so. Examples include exporting resumes, sharing career documents, integrating with third-party services, connecting future coaching services, and participating in community features.

Villioo is headquartered in the United States. If you access our Services from outside the United States, your personal information may be transferred to, processed, and stored in the United States or other countries where Villioo or its service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. Where required by applicable law, Villioo implements appropriate safeguards for international transfers, including contractual protections and other lawful transfer mechanisms designed to protect personal information.

We retain personal information only for as long as necessary to provide the Services, maintain your account, fulfill contractual obligations, improve our platform, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, and regulatory requirements. Retention periods vary depending on the type of information collected.

Account Information

Retained while your account remains active.

Career Data

Career documents, résumés, application history, and related information are retained while your account is active unless you delete specific information or request deletion of your account.

Communications

Customer support communications may be retained to improve support quality, resolve disputes, and satisfy legal obligations.

Analytics Information

Analytics and diagnostic information may be retained in aggregated or de-identified form to improve the Services.

Deletion

When personal information is no longer needed, Villioo will delete it, anonymize it, or securely isolate it where deletion is not immediately possible due to backup or legal requirements.

Villioo uses administrative, technical, and organizational safeguards designed to protect personal information. Security measures may include encryption in transit, encryption at rest (where appropriate), secure authentication, role-based access controls, multi-factor authentication for administrative access, continuous security monitoring, network security protections, secure cloud infrastructure, vulnerability management, audit logging, and regular software updates.

While we take reasonable measures to protect personal information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials and promptly notifying Villioo of any suspected unauthorized account activity.

Villioo is intended for individuals who are at least eighteen (18) years of age or the age of majority in their jurisdiction. We do not knowingly collect personal information from children under 18. If we learn that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information. Parents or legal guardians who believe a child has provided personal information may contact us using the information provided at the end of this Privacy Policy.

Depending on your location, applicable privacy laws may provide certain rights regarding your personal information. These rights may include:

• Right to Access: You may request access to the personal information Villioo maintains about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your personal information, subject to applicable legal exceptions.
• Right to Data Portability: Where applicable, you may request a copy of your personal information in a portable format.
• Right to Restrict Processing: Certain laws permit you to request that Villioo limit the processing of your personal information.
• Right to Object: Where applicable, you may object to certain processing activities based on Villioo's legitimate interests.
• Right to Withdraw Consent: Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

Marketing Communications

You may opt out of promotional emails at any time by clicking the unsubscribe link, updating your communication preferences, or contacting Villioo directly. Service-related communications cannot be opted out of while maintaining an active account.

Residents of certain U.S. states, including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, and other states with applicable privacy laws, may have additional rights. Depending on your state of residence, you may have the right to know what personal information Villioo collects, access your personal information, correct inaccurate information, delete personal information, obtain a portable copy of your information, appeal certain privacy decisions, and opt out of certain targeted advertising or profiling activities where required by law. Villioo will honor applicable rights consistent with relevant privacy laws.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) or UK GDPR. These rights may include access, rectification, erasure, restriction of processing, data portability, objection, withdrawal of consent, and filing complaints with the appropriate supervisory authority. Villioo will respond to verified requests in accordance with applicable law.

Villioo incorporates artificial intelligence into certain features of the Services. AI-generated insights are intended to support—not replace—human judgment. Villioo's AI may analyze information you choose to provide in order to generate recommendations related to career readiness, resume improvement, skills alignment, opportunity evaluation, application strategy, and career planning. Villioo's AI features do not make hiring decisions, determine interview eligibility, guarantee employment outcomes, or replace professional legal, financial, or employment advice. Users remain responsible for reviewing AI-generated recommendations before relying on them. Villioo continually evaluates its AI systems to improve accuracy, fairness, transparency, and user experience.

To request deletion of your personal information, you may email us using the contact information below, submit a request through your account settings (when available), or use future privacy request tools provided through the Services. For your protection, we may verify your identity before processing requests involving access, correction, deletion, or portability of personal information.

Villioo may update this Privacy Policy periodically to reflect changes to our Services, new legal requirements, security improvements, product enhancements, or business operations. When material changes are made, we will update the "Last Updated" date and, where required by law, provide additional notice. Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Villioo, Inc.
Email: privacy@villioo.com
Website: https://www.villioo.com
Mailing Address: Atlanta, Georgia, United States

To submit a privacy request, you may email us using the contact information above, submit a request through your account settings (when available), or use future privacy request tools provided through the Services. For your protection, we may verify your identity before processing requests involving access, correction, deletion, or portability of personal information.

Villioo believes that privacy, transparency, and trust are fundamental to helping professionals build stronger careers. We are committed to protecting your personal information, explaining how our technology works, and giving you meaningful control over your data while delivering intelligent, human-centered career guidance.