4 articles in this topic
Comparing Villioo plans
What's included on Free, Pro, and Recovery.
2 min read
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Comparing Villioo plans
What's included on Free, Pro, and Recovery.
2 min read
Free includes CareerPulse™, core signals, and limited runs of the intelligence stack.
Pro unlocks unlimited ResumeAdapt™, Resume Simulator™, ATS Genome™, Opportunity Feed™, and Application Command Center™.
Recovery adds RecoveryPath™ coaching flows, HiringLens™ deep-dives, and priority support.
Updating your payment method
Change card or billing email.
1 min read
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Updating your payment method
Change card or billing email.
1 min read
Open Settings → Billing → Payment method. We use Stripe for secure card storage.
Downloading invoices
For reimbursement or expense reports.
1 min read
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Downloading invoices
For reimbursement or expense reports.
1 min read
All invoices are in Settings → Billing → History. Click any line to download a PDF.
Refunds and cancellations
Our 14-day refund policy.
2 min read
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Refunds and cancellations
Our 14-day refund policy.
2 min read
New paid subscribers can request a full refund within 14 days — no questions asked. See our Terms of Service for details.
Cancellations take effect at the end of your billing cycle.
Other topics
Getting Started
Create your account, run your first CareerPulse™, and set your goals.
ExploreCareerPulse™ & Signals
How your score is built and what each signal means.
ExploreResume Intelligence
ResumeAdapt™, Resume Simulator™, and ATS Genome™ explained.
ExploreApplications & Opportunities
Application Command Center™, Opportunity Feed™, and OpportunityScore™.
ExploreRecoveryPath™
Building and moving through your personalized recovery plan.
ExplorePrivacy & Security
Your data, AI transparency, and account controls.
ExploreAccount & Settings
Profile, notifications, timezone, and preferences.
ExploreStill need a human?
The Villioo care team replies within one business day — usually a lot sooner.
Contact support